Institute of Management Services
Brooke House, 24 Dam Street
Lichfield, Staffordshire
WS13 6AA
Tel: 01543 266909 Fax: 01543 257848

Lynette Gill joined the Institute in January 2004 as an Administration Assistant and then became Administration Co-ordinator in February 2005. During this time the Institute has undergone a time of great change to Life membership and a new education system. In November 2005 the Institute relocated its head office to Brooke House and Lynette was instrumental in its smooth transition. Lynette is the first point of contact for IMS members, Education Providers and general enquires.

David Blanchflower first joined the Institute in 1969 was elected as Secretary to the Merseyside Branch in 1974 and is the longest serving member of the Institutes Council of Management having been elected in 1977.
Currently David holds the positions of Institute Chairman. He also has responsibility for the production of the Institute Journal a task he has undertaken for the past 17years. David played a key role in outsourcing the Institutes administration function and also production of the Journal as well as the introduction of life membership.

Andrew joined the institute in 1972, became a corporate member in 1976 and was elected to Council in 1990. He served on Council as Deputy Chairman and Treasurer up until he stepped down in 1999 due to a family illness. He is a past winner of the IMS Gold Medal Award and the institute's award for outstanding service to the membership.
He began his career in 1962 as an engineering apprentice at HM Dockyard Rosyth, and transferred into analytical estimating in 1967. In 1968 he moved into local government work study and had a progressive career with various authorities until he retired in 2002 as lead officer for corporate best value. He now occasionally undertakes consultancy work and plays golf.
Andrew has a DMS, an MBA and was awarded a DBA from the University of Abertay for his research into performance management. He has published numerous papers and received several awards for his academic work including the Napier Medal. He was elected a Fellow of the World Academy of Productivity Science in 1999.

John joined the Institute in 1969, became a corporate member in 1978 a Council member in 1984 and served as chairman of the Institute for 4 years before taking up the position of Treasurer in 2008. He was instrumental in producing the management Service series of videos, is a past winner of IMS Gold Medal Award and the IMS award for outstanding service to the membership.
He began his career employed as a Work Study Engineer, progressing to Head of Work Study for a subsidiary of British Leyland and then became Work Study Manager with an international armaments manufacturer.
In 1977 he gave up his job to do an MSc. in Industrial Management at Loughborough University where he won the award for best student.This was followed by two years as Manufacturing Manager in a military optics company in Singapore before joining the Boots Company in 1984 as Industrial Engineering Manager. In 1989 he was appointed a Factory Manager with Boots Contract Manufacturing and remained so until his retirement in 2004. In 2001 John commenced part time research in to the sustainability of Lean Manufacturing with Cardiff Business School and has published several papers. He completed his Ph.D. in April 2008.

Harry’s career began in light engineering. then the NHS in Cambridge in the "New" Work Study Department. Harry remained in the Health sector for 36 years.
Harry has been an active member of the IMS which he joined and qualified in the 70's. Harry has served at branch level (Ipswich/Colchester) as PRO and Chairman, Eastern Region PRO, secretary and Chairman. He was heavily involved with the NHS Specialist Group, serving as Secretary and Chairman.
A former IMS Chairman he is currently the IMS Company Secretary and in 2001 he was elected as a Fellow of the WCPS. He has represented the IMS on the board of the European Federation of Productivity Services holding the Presidency for five years.
He has also had the pleasure of bestowing "Honorary Fellowship" to the Duke of Edinburgh on behalf of the IMS in the House of Lords.

John Heap is Director of the National Productivity Centre, UK, President of the World Confederation of Productivity Science, a Board Member of the European Association of National Productivity Centres, and a Fellow of the World Academy of Productivity Science.
John is a UK national consultant for the IMD, contributing to their World Competitiveness analysis and rankings and has worked on a number of projects for the International Labour Office (ILO).
John is also co-editor of the International Journal of Productivity & Performance Management, and the author of two books and numerous papers and articles on productivity, information technology, business process design and management and educational strategy.

Geoff joined the Institute in 1975, became a Fellow in 1989 and a Council member in 1999. He also sits of the East Midlands Region Board.
During his period on the Council, Geoff has chaired the Membership Services Committee, driven changes to the IMS Education Programme and been involved in the development of the IMS website.
Geoff has an MBA and is employed by Boots Manufacturing as their Lean Consultant and Business Improvement Manager.
This has involved working in UK, Europe and the Far East. He has also been a guest speaker at a number of conferences in the UK and Western and Eastern Europe.

Dick’s career has centred on Production engineering and the Port Transport sector, progressing through Manager, Management Services - Port of Felixstowe to Director, Port of Felixstowe International. He established the first Work Study unit in UK ports and through his involvement with the National Ports Council and has been engaged in Private and Public funded projects.
Since 1997, as Managing Partner of Portman Associates he has provided Consulting / Management Development services to Energy, Infrastructure and Port Transport sectors. He is currently a moderator at the London Institute of Shipping, visiting Lecturer at IHE – UNESCO Delft, and designate member for the Society of Maritime Industries - Training /Technology Group.
Dick joined the institute 1966, the Ipswich / Colchester branch in 1972 and the Eastern Region board in 1974. In 1984 he was awarded the Geographical Structure Award for Outstanding Services to IMS. He has been a Member of Council of Management for many years, serving on IMS Standing Committees and was elected National Deputy Chairman from 1986/90.
The Institute has a network of Regions throughout the UK and overseas. They typically hold technical meetings, workshops, conferences, visits and some social events locally. Details are published in the Institute’s quarterly journal ‘Management Services’.
These Regions operate closely with other professional institutions within their area, to provide a varied programme of events. Outside of the UK there are Institute members in many countries.
Secretary: Harry Downes Hon FMS
Business Tel: 01473 257430
Email: h.downes@virgin.net
Secretary: John Davies FMS
Tel: 01159 284953
Email: daviesj@bramcote.fsbusiness.co.uk
Secretary: Harry Hogg FMS
Tel: 01942 863776
Email: harry.hogg@blueyonder.co.uk
Secretary: Andrew Muir FMS
Home Tel: 01592 772869
Email: andrewannamuir@yahoo.com
Secretary: Gillian Holloway MMS (Dip)
Tel: 01952 261432
Email: gmhaddock@hotmail.co.uk
Provided by John Heap, IMS Council Member
Provided courtesy of BBC News.
Brooke House, 24 Dam Street, Lichfield, Staffordshire, WS13 6AA
Tel: 01543 266909 Fax: 01543 257848