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Council and Administration

Administration

Institute of Management Services
Brooke House, 24 Dam Street
Lichfield, Staffordshire
WS13 6AA

Email: admin@ims-productivity.com

Tel: 01543 266909 Fax: 01543 257848

Registered Charity No: 288877

Lynette Gill, IMS Administrator

Lynette Gill, IMS Administrator

Lynette Gill joined the Institute in January 2004 as an Administration Assistant and then became Administration Co-ordinator in February 2005. During this time the Institute has undergone a time of great change to Life membership and a new education system. In November 2005 the Institute relocated its head office to Brooke House and Lynette was instrumental in its smooth transition. Lynette is the first point of contact for IMS members, Education Providers and general enquires.


Julian Cutler

Julian Cutler, Chairman

Julian joined the IMS in 1987 when studying for his qualifications. In 1999 he joined the West Midlands Region Board, serving as Secretary from 2000 to 2007 and Chair from 2007 to 2009. The desire to get more involved with running the IMS culminated in election to the National Council in 2008. 

Julian's Management Services career began with the West Midlands Regional Health Authority, progressing from Trainee to Management Services Officer.

The service worked on productivity and O&M projects at hospitals and other health service sites throughout the Midlands. His career then took a different direction when he moved to NFU Mutual, the rural insurance business based in Stratford upon Avon. Starting as a Business Analyst looking at ways of improving processes, Julian has progressed into Facilities Management and is now a Senior Workplace Analyst within the Property Department.


Andrew Muir

Dr. Andrew Muir, Deputy Chairman and Interim Company Secretary

Andrew joined the institute in 1972, became a corporate member in 1976 and was elected to Council in 1990. He served on Council as Deputy Chairman and Treasurer up until he stepped down in 1999 due to a family illness. He is a past winner of the IMS Gold Medal Award and the institute's award for outstanding service to the membership.

He began his career in 1962 as an engineering apprentice at HM Dockyard Rosyth, and transferred into analytical estimating in 1967. In 1968 he moved into local government work study and had a progressive career with various authorities until he retired in 2002 as lead officer for corporate best value. He now occasionally undertakes consultancy work and plays golf.

Andrew has a DMS, an MBA and was awarded a DBA from the University of Abertay for his research into performance management. He has published numerous papers and received several awards for his academic work including the Napier Medal. He was elected a Fellow of the World Academy of Productivity Science in 1999.


David Blanchflower, Chairman

David Blanchflower, Treasurer

David Blanchflower first joined the Institute in 1969 and in 1974 became a corporate member and was elected as Secretary to the Merseyside Branch. He is the longest serving member of the Institutes Council of Management having been elected in 1977.

David began his career in 1957 as an engineering apprentice with the Central Electricity Generating Board. In 1669 he moved into Management Servces and worked at a number of Power Stations until taking early retirement in 1992 when he moved into Local Government in an administrative capacity, until retiring in 2009. He has been a Justice of the Peace since 1984 and a member of the Merseyside Valuation Tribunal since 1997

Currently David holds the position of Institute Treasurer. He also Chairman of the Media & Marketing Group with responsibility for the website and production of the Institute Journal a task he has undertaken for the past 20 years. David played a key role in outsourcing the Institutes administration function and also production of the Journal as well as the introduction of life membership. He has previously held the position of Institute Chairman.

David has an HNC in Business Studies and an MA in Education Management. He was elected a Fellow of the World Academy of Productivity Science in 2010.


Malcolm Towle

 

Malcolm Towle, Director

Malcolm joined the institute in 1973, and  is an active member of the East Midlands Region Board, becoming  region chairman in March 2003. He became a member of the Institute Council of Management in 2012.


John Heap, Director

John Heap, Director

John Heap is President of the World Confederation of Productivity Science, a Board Member of the European Association of National Productivity Centres, and a Fellow of the World Academy of Productivity Science.

John is Chairman of the Institute Education Group with responsibility for the IMS education system.

John is a UK national consultant for the IMD, contributing to their World Competitiveness analysis and rankings and has worked on a number of projects for the International Labour Office (ILO).

John is also co-editor of the International Journal of Productivity & Performance Management, and the author of two books and numerous papers and articles on productivity, information technology, business process design and management and educational strategy


 Simon Tate

Simon Tate, Director

I joined the Institute of Management Services in 2012 after the completion of the IMS Certificate. Since that time I have been working for Pentland Distribution creating Work Standards using PMTS systems and coaching senior Management on productivity and work methods. I am also a Continuous Improvement Coach within the wider Pentland Brands CI project.

In 2015 I became a member of the Institutes North West Region Board and I am currently its Industrial Liaison Officer.

Before my productivity journey formally began I worked for several national companies in retail, sales and the newly emerging Ecommerce Market – which is where I began to experience some of the common issues of productivity and work methods.


Richard Taylor

Richard Taylor, Director

Richard has been directly involved in or responsible for productivity for much of his working life. 

After higher education in engineering, civil engineering and business he worked in manufacturing and international civil engineering in roles including Work Study Officer, Methods Engineer, Industrial Engineering Manager, Planning Manager and Works Manager. His focus on manufacturing continued in General Manager and Director positions.

Having joined Scott-Grant as Regional Operations Manager, he was appointed Managing Director in 1991 by the PLC, before leading a buyout with colleagues in 1996. He has operational involvement in delivering productivity and performance improvement across all business sectors, working with customers from almost 50 countries. Scott-Grant Ltd is also a long standing productivity trainer providing IMS-approved training across all sectors


Regional Structure

The Institute has a network of Regions throughout the UK and overseas. They typically hold technical meetings, workshops, conferences, visits and some social events locally. Details are published in the Institute’s quarterly journal ‘Management Services’.

These Regions operate closely with other professional institutions within their area, to provide a varied programme of events. Outside of the UK there are Institute members in many countries.

Eastern

Secretary: Harry Downes Hon FMS
Tel: 01473 257430
Email: h.downes@virgin.net


East Midlands

Secretary: John Davies Hon FMS
Tel: 01159 284953
Email: daviesj@bramcote.fsbusiness.co.uk


North West

Secretary: Geoff Yeomans FMS
Email: maryandgeoff@tiscali.co.uk


Scottish

Secretary: Andrew Muir Hon FMS
Home Tel: 01592 772869
Email: andrewannamuir@yahoo.com


West Midlands

Secretary: Steve Cullen FMS 
Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 266909

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